Operations and Technology Management Assignment

Operations and Technology Management - Assignment pillowcaseThis draw and quarters it very difficult to accurately look forward to in advance the designs so they stick to the traditional and gross designs. They will non purchase materials in big orders because of the uncertainty of the forecast. Hence, this solicitude strategy could be considered as very conservative and inefficient operation style. The effect of this goes beyond the initial production. In the until nowt that the forecast is correct and replenishments are in order, the same cannot be produced immediately. Materials were pre-ordered a year before and may not be in manufacture anymore or such other delays may occur. So even if the design becomes in demand, M&S will not be able to cater to it immediately. Their easily response will lead customers to shop elsewhere like Zara who can copy a palmy competitor model and get it on its shelves inside 7 days and all at low-to-middle diverge prices. What is needed is a change. But it is not a piece meal change, as can be seen in the effecexplanation. It requires changing to root causes of poor performance which according to Merrill Lynch is, heavy organization, limited tractability and over centralization.1. He downsized in the effort to save costs and bring up the value of familiarity stocks. This led to the closure of operations in Canada & 6 stores in France and Germany. This also led to the UK management provide cut of over 1000 employees including Simon Marks great grandson. The closure of operations and stores may be a smart financial move but in the long run may cost the come with far greater losses in terms of customer goodwill and order profile. Peter Salisbury should boast explored other avenues like selling by consignment of goods or maintain a booth within a large department store, or even franchising to maintain relations with customers and thus not to fall away the important goodwill. Without goodwill a fraternity is nothing . Company employee goodwill should have also been maintained to make the employees feel secure in their work and thus work harder for the company. Downsizing even the number of management staff cannot be avoided but he should have maintained Simon Marks great grandson if he was outlay it. How can a mere employee be secure in his work when even the relative of its interrupt who works as hard as him does not enjoy even a bit of leeway. Is the company going bankrupt that it can no longer give a little respect to the shop of its founding member What company profile does this action show the industry He forgot to look nearly into the history of the company that it reached the peak of its glory when its patronage grew. People chose to buy M&S products because the company gave back to its employees in terms of social/ welfare services.2. He moved to reorganize and decentralize by dint of the Return to Recovery Program by rationalizing its supplier base. 77% of turnover was sourced fro m the UK which allowed close proximity to the purchasing team for looks and communication. This stopped or limited the sourcing of clothes to Hong Kong. Savings were obtained from having to obtain the sourcing from Asia, flying the same to UK for control